Usedge
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Acceptable use policy

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1. Purpose

This Acceptable Use Policy (hereinafter the “AUP”) defines the rules applicable to any participation in a study session, workshop, user test, survey, or any other activity organized via the Usedge platform (hereinafter the “Platform”).

For the purposes of this AUP, the terms “we” and “our” refer to the legal entity that invited the External User to participate in the Study Session (hereinafter the “Client”).

Participation in a Study Session implies full and unconditional acceptance of this AUP.

2. Scope

This AUP applies to:

  • any person invited to participate in a Study Session via the Platform (hereinafter the “External User”);
  • any interaction, communication, response, recording, comment, document, or content transmitted in connection with such participation.

3. Conduct and content rules

3.1 Content Restrictions

The External User is strictly prohibited from uploading, transmitting, publishing, storing, or distributing any content that is:

  • obscene, pornographic, defamatory, false, misleading, harassing, threatening, violent, hateful, offensive, or discriminatory;
  • infringing intellectual property rights, privacy, image rights, reputation, or any other rights of third parties;
  • contrary to public order, morality, or applicable laws and regulations;
  • containing viruses, malware, trojans, worms, or any other harmful code.

3.2 Prohibited Behaviors

The External User must not, in particular:

  • engage in any fraudulent, deceptive, or illegal activity (including phishing, identity theft, social engineering, Ponzi schemes, or pyramid schemes);
  • transmit unsolicited communications, spam, or any form of abusive solicitation;
  • publish, disclose, or distribute any feedback, benchmark, evaluation, or information relating to the products, services, interfaces, prototypes, or user journeys tested, without the express prior consent of the Client;
  • use the Platform in violation of laws relating to personal data protection, privacy, or any other applicable regulations;
  • use the Platform to promote, support, facilitate, or encourage any hateful, discriminatory, violent, or extremist activity, online or offline.

3.3 Indirect Responsibility

The External User must not enable, facilitate, or encourage any third party to commit any of the prohibited acts described in this article.

4. Feedback, content, and recordings

4.1 Provision of Feedback

The External User acknowledges that providing any information, feedback, comments, suggestions, or evaluations (hereinafter “Feedback”) is entirely optional.

Feedback provided:

  • excludes any confidential information;
  • is provided “as is,” without any warranty;
  • must not infringe the rights of any third party.

The External User guarantees that their Feedback does not violate this AUP, any legal or regulatory provision, or the rights of any third party.

4.2 Session Recordings

The External User expressly consents to the recording of Study Sessions, including:

  • video capture;
  • audio recording;
  • screenshots.

The Platform clearly indicates if a session is being recorded.

These recordings are made exclusively for purposes of:

  • UX analysis;
  • product and service improvement;
  • user research;
  • internal training;
  • producing insights.

4.3 Intellectual Property on Feedback

The External User acknowledges that all intellectual property rights in the Feedback provided during Study Sessions are assigned to the Client.

Accordingly, the External User grants the Client a license that is:

  • non-exclusive;
  • worldwide;
  • transferable;
  • sublicensable;
  • free of charge;
  • irrevocable;
  • for the entire legal duration of protection;

covering all Feedback, for any purpose, including:

  • exploitation;
  • reproduction;
  • display;
  • adaptation;
  • translation;
  • integration into any existing or future product or service.

The External User expressly waives moral rights to the extent permitted by law.

5. Personal data

Personal data collected during Study Sessions are processed in accordance with:

  • Regulation (EU) 2016/679 (GDPR);
  • the amended French Data Protection Act (Informatique et Libertés);
  • the Client’s Privacy Policy;
  • the Usedge Privacy Policy available on the Platform.

6. Sanctions

Any breach of this AUP may result in:

  • immediate suspension of participation;
  • permanent exclusion from the Platform;
  • removal of illegal content;
  • any appropriate legal action.

7. Applicable law – jurisdiction

This AUP is governed by French law.

Any dispute shall fall under the exclusive jurisdiction of the courts competent for the registered office of USEDGE, unless mandatory legal provisions dictate otherwise.

Questions about this document?

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