Teams that take research
seriously choose Usedge.
Public services, SMEs, and enterprise product teams — doing research they can act on.
Trusted by
Featured customer story
How France Télévisions cut
research cycles in half
Challenge
France Télévisions needed to rationalise UX research across product and design, accelerate discovery, and improve usability testing — all while building a scalable ResearchOps practice from scratch.
Solution
Usedge became the central research platform: AI-powered transcription, smart summaries, and a growing insights repository shared across 18 designers and 12 PMs and product owners in one governed system.
Impact
Research cycles cut in half. Teams productive from their very first study. The repository is becoming the central decision-making tool across the organisation.
I've used Dovetail many times, but I've never had this level of trust and precision.
Teams onboard and delivering from session one
Customer stories
Real teams, real outcomes
Filter by use case to find the story most relevant to your team.
50% faster researchResearch cycles cut in half — 50% faster from question to insight
Coming soonBuilding a shared research practice across product teams
Coming soonScaling UX research across a growing education product suite
Coming soonBringing structured user research to a large public employment service
Coming soonCentralising research across identity and security product teams
Outcomes
What teams achieve with Usedge
In their words
What teams actually say
From research leads, UX experts, and heads of design across our customers.
"After a few weeks, the team was up and running, and a large organization like France Télévisions achieved top-tier user research."
"Highly structured for teams starting research. The support is super responsive and we were easily onboarded."
"Super excited about this tool! It's incredibly detailed and amazing at handling the complex use cases we have in such a big public service."
"Usedge is the smartest user research repository — after trying them all and 6 years on Dovetail and Notion, I would never go back."
Why teams switch
What teams find when they move to Usedge
Four things that keep coming up in every customer conversation.
Trust and precision over vibes
Teams switching from Dovetail told us they needed more than speed — they needed confidence. Usedge's RISE framework and evidence-linked insights give you both.
See the comparisonTransparent AI, not a black box
Every AI summary cites its source. Every insight traces to a session, a participant, a study. Researchers can always push the analysis further.
How research agents workSpeed without sacrificing rigor
AI-powered transcription and smart summaries get your team to insight faster. But speed never comes at the expense of quality — protocols are validated before data is collected.
The research slop problemA repository that compounds
Every study adds to a growing system of record. Insights from last quarter surface again when the next project needs them. Research done once, leveraged forever.
Insights repositoryJoin the teams building research they can trust.
See how Usedge gives your team speed, precision, and a repository that compounds — without the research slop.