See exactly what your users do on their real phone
Watch participants navigate your live app in real time. Run moderated usability sessions on iOS and Android, capture voice answers, surveys, and evaluations in one session. No account needed to join.
Welcome to Usedge
Enter your session code to get started
Based on the website navigation improvements we discussed, which approach would be most effective for enhancing user experience?
No account. No download friction. Participants join a live mobile session with a 6-digit code or QR scan, in seconds.
Trusted by enterprises that can't afford research slop
Participants join in seconds, not minutes
The fastest path from invitation to session. A 6-digit code or QR scan is all a participant needs. No signup, no forgotten password, no support ticket before the study starts.
A 6-digit code or a QR scan
The moderator shares a session code before the session starts. The participant enters it in the Usedge app, or scans a QR. No email, no password, no registration.
Higher completion rates
Every extra step in participant onboarding loses people. No-friction joining means more participants make it to the first task, giving you cleaner data.
Any participant, any device
The Usedge mobile app is available on the App Store and Google Play. Once installed, joining any study takes under 30 seconds.
Welcome to Usedge
Enter your session code to get started
What you gain as the moderator
The Usedge mobile companion app turns your study into a live, two-way session. You observe, probe, and capture, all without breaking the participant's flow.
Watch the real screen, live
The participant's phone screen streams directly to you during the session. See every tap, swipe, and hesitation on your dashboard as it happens. No screen recording to review later.
Test live apps, not just prototypes
Connect to production iOS and Android apps, not only Figma prototypes. Observe users in the actual product environment with real content and real performance.
Capture voice, surveys, and ratings in one session
Ask follow-up questions participants answer by voice. Send multiple-choice surveys mid-session. Request 5-star evaluations at any point. All responses link automatically to the session timeline.
Multi-language sessions
The participant interface supports multiple languages. Run sessions in French, English, Spanish, and more without a separate setup. The moderator interface stays in your preferred language.
PARTICIPANT SCREEN
Camera
Moderator dashboard
Two windows, one session
The moderator sees the participant's live mobile screen and their video feed side by side. Ask questions, send tasks, and observe reactions without interrupting the experience.
A frictionless session for participants
While you observe from the moderator dashboard, the participant moves through a smooth, app-native experience — voice answers, surveys, and ratings all in one place.
When navigating through our website, how many items have you observed that seemed unclear or confusing?*
Record your answer with your voice:
Tap to record
Reply to questions from the moderator, answer with your voice.
Based on your experience with the website navigation, which features would you consider most important for improving the user experience?
Answer surveys and evaluate tasks, fast and easy.
On a scale from one to five, how easy did you find this navigation from the onboarding to the ordering flow?
Rate experiences and complete evaluations. Incentives rewarded on completion.
When navigating through our website, how many items have you observed that seemed unclear or confusing?*
Record your answer with your voice:
Tap to record
Reply to questions from the moderator, answer with your voice.
What you can test
From production apps to Figma prototypes, moderated to field studies, the Usedge mobile companion covers every mobile research format.
Mobile usability testing
Test the UX of your native iOS or Android app with real users on their own device. Watch them navigate your actual product, not a simulation.
Live-app exploration
Run discovery sessions inside your production app. Observe exploratory behavior without scripted tasks, to find pain points you did not think to look for.
In-context and field studies
Participants use your app in their natural environment, at home, on the bus, in a store. The mobile companion captures context you lose in a lab setting.
Prototype testing on device
Test Figma and high-fidelity mobile prototypes directly on a real phone via the Usedge app. Prototype studies require the mobile companion app installed.
About the Usedge mobile app
- Available on the App Store (iOS) and Google Play (Android)
- Smartphone prototype studies require the Usedge mobile app
- Consistent with the Protocol Builder's mobile study types
- No separate participant account needed to join a session
Three steps from study to insight
Set up once, share a code, and observe. Every mobile session feeds directly into your research repository.
Create the study and share a code or QR
Build your study in the Protocol Builder, selecting a mobile usability template. Publish the session and Usedge generates a 6-digit code and QR link to share with participants.
Participant joins on their phone, no account
The participant opens the Usedge app on iOS or Android, enters the code or scans the QR, and connects directly to your session. Their screen starts sharing immediately.
Moderate live and capture insights
Watch the participant's real screen as they navigate your app. Send questions, surveys, and ratings mid-session. All responses, highlights, and timestamps land in the Insights Repository automatically.
Run your next study on mobile
Watch participants use your real app on their real phone. No account, no friction, no switching tools. Live moderation and instant insights, all in one session.